Frequently asked questions
- How do I customize my physical gift?
- How can I deactivate a user?
- What is a blocking threshold and a warning threshold?
- My colleague can no longer log in. What can I do?
- How can I order a gift linked to a Kudos campaign?
- How can I send out a Kudos campaign?
- How do I set up a Kudos campaign?
- What is a Kudos?
- How can I configure my invoicing?
- What address are the invoices sent to?
- Where can I find information about my orders?
- How do I add a personalised video message to a gift?
- Which video file types are supported for the personalised video message?
- How do I set up automation?
- Which gift occasions can automation be set up for?
- What is automation?
- What is 'detail reference' when personalising my gift?
- Can I add additional personalisation to my gift card with a design in my company branding?
- Where do I enter the cost centre and PO number?
- How are my employees synced between my HR system and Kadonation Select account?
- How do I edit my overview of preferred gift occasions?
- How do I add recipients using the 'from employees' option?
- How do I add recipients using the 'via form' option?
- How do I add recipients using the 'via Excel' option?
- How can I edit my business settings?
- How do I add a user?
- How to configure SAML SSO for your Kadonation Select environment?